Living as a foreigner in a new country can be an exciting and enriching experience, but it also comes with its fair share of challenges. One of the key aspects of ensuring a smooth and enjoyable stay in a foreign land is being well-informed about emergency services and resources available to you. In Korea, specific hotlines are designed to cater to the needs of foreigners. In this guide, we'll walk you through important emergency hotlines and introduce you to the invaluable 1330 Travel Hotline that can make your life in Korea much easier.

Emergency Hotline

Emergencies can happen at any time, and being prepared is crucial. South Korea has a well-established emergency hotline system that provides immediate assistance in various situations. As a foreigner, it's essential to be aware of the following hotlines:

- Police: 112

If you find yourself in a situation that requires police intervention, whether it's a crime, accident, or other emergencies, dialing 112 will connect you to the police department for prompt assistance.

- Fire & Medical Emergencies: 119

For fire-related incidents, medical emergencies, and rescue services, dial 119. Trained professionals are ready to respond to your call and provide the necessary assistance.

- Medical Interpretation: 1339

In case you require medical assistance and need language support, dial 1339. This hotline offers interpretation services to ensure effective communication between medical staff and non-Korean speakers.

1339 call center is available on interpretation service, cooperation with 1330(Korea Tourism Organization), 1345(Immigration Contact Center), etc. 

1330 Travel Hotline

Navigating a new country can be overwhelming, especially when you're trying to figure out transportation, attractions, and cultural norms. The 1330 Travel Hotline is your one-stop solution for all things related to tourism and travel in Korea. Here's what you need to know:

Available in multiple languages, the 1330 Travel Hotline connects you to friendly operators who can assist you with information on tourist attractions, tourist interpretation, complaints, and connection to tourist police. Whether you're planning a weekend getaway or need help finding your way around the city, this hotline is your travel companion.

You can call them through your phone or have a live chat through KakaoTalk, Facebook, and Line!

Operating Hours

Voice Call

Languages: English, Korean, Japanese, Chinese, Russian, Vietnamese, Thai, Malay/Indonesia

- English, Korean, Japanese, Chinese, Russian: 24 hours a day, all year round

- Vietnamese, Thai, Malay/Indonesia: 08:00-19:00, all year round

When in Korea, dial 1330 from any phone; when calling from overseas, dial +82-2-1330.


Live Chat

If you download the 1330 mobile app, you can conveniently use both voice calls and live chat.

Languages: English, Korean, Japanese, Chinese

Hours: 24 hours a day, all year round

Service Channels: KakaoTalk, Facebook Messenger, Line

You can also download the 1330 app to your phone through Google Play or the App Store! When you have the app, you can conveniently use both voice calls and live chat!

Being well-informed about emergency hotlines and resources like the 1330 Travel Hotline is essential for foreigners living in Korea. These services are designed to ensure your safety and make your stay more enjoyable by providing the assistance you might need, whether it's during an emergency or while exploring the country. By staying informed and prepared, you can navigate your life in Korea with confidence and ease!